It's always a joy hearing how our clients' lives take a turn for the better after receiving interim support to tide them through difficult times.
When the case workers recently met Serena, she told us that there is little healing on her wound. Besides having to bear with the physical pain from her open wound, she is also facing tremendous stress from her workplace and is on the verge of losing her employment due to her leave frequency due to her need for medical attention. Things haven’t been easy for her, especially when her elderly parents are also diagnosed with various medical conditions. Recently, Serena told us that she has also started volunteering with her children again to help families in need around them. It was heartwarming to hear that not only did she not give up hope, she is giving hope in return for the hope and kindness that she has received when she was at the lowest point in her life!
Serena was previously receiving $1,169 ($90 for SP, $79 for town council and $1,000 cash) from SSO previously and her assistance ended in Feb’19. However, she updated us that her renewal was rejected. She is extremely worried about the bills that have accumulated and for her son’s transport and school expenses since he is not under the Financial Assistance Scheme (FAS) as he is currently doing a Higher NITEC course. Over the past few months, some donors and sponsors have also reached out to help Serena with her family’s groceries.